The Critical Factors Management System

The Management System You Need

You want to be free to provide leadership and inspiration to an engaged team working in alignment to profitably execute your vision.
You want a proven system for focusing your entire team on the factors that are critical to your success.
You want a management system that truly works for your unique business and inspires maximum productivity.

You Want the Critical Factors Management System.

With Critical Factors, You'll Enjoy:

  • An aligned team
  • An engaged workforce
  • A team that owns responsibility
  • Improvement in morale
  • Improvement in product/service quality
  • Increased productivity
  • Improvement in cash flow
  • Increased profitability
  • Improvement in enterprise value
  • A repeatable reliable process of improvement

Corporate Performance Optimization - Done For You

Customized to the unique requirements of your company, Critical Factors works by providing a systematic process for:

  • Clarification of Company Goals

    Clarification, quantification and clear communication of the company goals is critical to creating alignment among all members of the team. This is the first step in the process of implementing Critical Factors.

  • Identification of the Critical Factors to Your Company's Success

    Critical Factors include but go beyond Key Performance Indicators and Significant Assumptions. Your critical factors are unique and we will identify those that will make you most successful and set you apart from your competition.

  • Allocation of Accountability For Critical Factors Performance

    Critical Factors provides complete clarity of accountability and fosters pride in ownership of responsibility. Your job becomes easier and morale improves as each member of the team strives to perform at their very best in executing your vision.

  • Consistent, Objective & Transparent Performance Monitoring

    The consistency, objectivity & transparency of the system creates an environment in which every member of the team holds each other and themselves accountable.

  • Timely Course Correction

    Occasionally goals will be missed. Deadlines will pass. But the structure and schedule of the Critical Factors Management System ensure that timely course corrections can be made to get back on track and ensure execution of the overall business strategy.

  • Stable Refinement & Disciplined Execution of the Strategy

    When goals are not achieved the problem is either the performance or the strategy itself. The ‘feedback loop’ within Critical Factors enables us to determine where the problem is and allows for stable refinement of the strategy as needed.

What Clients Say

Dr. Jeffrey James, CEO Dr. Jeffrey James, CEO, Westside Spine & Injury Centers

David Kinney did for me in about 2 months what I have been unable to do in 20 years. In the short time I’ve been with him we doubled our gross income, improved our profitability substantially, and he implemented a brilliant system by which to both track and manage our practice. I now have a core team committed and motivated to achieve my goals, and after the initial ground work he laid out for us, we are on our way to a more systemized and stress-less way of operating. David Kinney is the CEO’s CEO. I can’t thank him enough for what he’s helped us to achieve.

Vladimir Tomljenovic, President Vladimir Tomljenovic, President, AtlasProfilax

We had been running AtlasProfilax as a family business through two generations. We have been trying for several years to come up with a system to uniformly market our various offices throughout the country. David Kinney came into our company and figured out the system within a month. Within two months the system was in place and we began to operate as a real company and expanded into two additional countries. David has a systematic approach to doing everything and we are so glad we found him and we now have a great system in place. We can’t say enough good things about David Kinney and his Critical Factors Management System.

Complete Management System
Customization and Implementation

Our Customization and Implementation of the
Critical Factors Management System includes:

  • Review of Historical Financials: We are going to execute a strategy to achieve your goals through the Critical Factors Management System. Thus, we will be setting individual goals for each aspect of the operation of your company. In order to ensure that those goals are realistic, we will review up to three years of historical financial statements.
  • Review of Current Performance Review Process: The Critical Factors Management System is an overlay to any existing systems. It can replace or supplement your current performance review process. We just want to ensure no redundancy.
  • Refinement or Development of and Management Buy-in to Mission, Vision and Values: While Mission, Vision and Values are often only considered as aspects of a business plan, properly conceived, they are the foundation of the corporate identity and purpose. During our full day planning session with your management team we will review and confirm the goals of the company in terms of its mission and vision and discuss the outward (brand) and inward (values) identity of your company.
  • Refinement or Development of and Management Buy-in to Operating Strategy: During our full day planning session we review and confirm the operating strategy for your company. If you do not have a strategy, Critical Factors can start the process of developing and refining one.
  • Allocation of Accountability for Critical Factor Performance to Appropriate Members of the Management Team: During our full day planning session we identify the critical factors to your operating strategy, set specific goals for those critical factors and allocate accountability for timely execution of those critical factors to the appropriate members of your management team. Our process ensures management buy-in to responsibility for goal achievement.
  • Objective, Consistent and Timely Performance Monitoring: Our full day planning session includes a review of historical performance, a SWOT analysis and the establishment of objective metrics and accountability for executing on those metrics. Most importantly, it also establishes a schedule for consistent, on-going monitoring of performance and a mechanism for keeping the team on track to achieve the overall corporate goals.
  • Complete Documentation: The full day planning session provides all of the information necessary to customize the Critical Factors Management System to your unique requirements. We provide complete documentation including performance monitoring elements of the system.

We Bring Analytic, Financial, Operational and Strategic Management Expertise to Customize and Implement a Complete Management System for Execution of Your Performance Improvement Plan

A Total Investment of 2 Days of Your Time
Results in the Ongoing Benefit of:

  • Corporate goals clearly defined and quantified
  • Clarification and clear communication of strategy
  • Management buy-in to goals and strategy
  • Effective and efficient execution of the business strategy
  • Effective and efficient accountability allocation
  • Objective performance monitoring and management
  • Timely course correction

Reserve My Implementation

As part of our process to ensure the efficient and effective implementation of
The Critical Factors Management System, prospective clients are invited to:

1) Download and familiarize themselves with THE PIP Checklist
2) Obtain and Read THE PIP Manual and
3) Take advantage of a FREE consultation prior to scheduling an implementation

Save Time & Opportunity Costs

Most business owners simply don’t have the time, in-house resources or expertise to develop a comprehensive business strategy. They know where they want to go. They know how they want to get there but the challenge is not in DOING what needs to be done; the challenge is in GETTING THINGS DONE through other people. The challenge is in managing the resources, especially the human resources, integral to achieving business objectives.

Even for business owners that have a clearly defined strategy, the challenge remains: executing the strategy through resources that have a mind of their own.

Many will invest in performance management software or various ‘flavor of the month’ management approaches. Some will ultimately come to the realization that there is a big difference between performance monitoring (historical observation of achievement – or lack thereof – relative to set objectives) and performance management (pro-active management to achieve objectives).

Performance monitoring is only a component of performance management. Effective performance management requires consideration of human psychology.

The Critical Factors Management System
helps overcome the challenges of managing people
and inspires the performance you seek:

  • Buy-in: In order to get the greatest productivity out of people you must have their buy in. If they don’t believe it, they won’t achieve it. Critical Factors is designed to gain complete buy-in to the goals and strategies of your company.
  • Accountability: Assigning responsibility and holding people accountable is one form of accountability management. Depending upon your management style and the nature of the people you manage, it may or may not be effective. The goal needs to be to inspire people to perform at their best when you are not looking. Critical Factors is designed to inspire your team to hold each other as well as themselves personally accountable.
  • Excellence: You can hire the most qualified and most motivated people available and generate mediocre performance from them. Can you hire unqualified and unmotivated people and generate excellence? That may be a stretch but Critical Factors is designed to inspire excellence and identify those that will never achieve it.
  • Team Work: Individuals win trophies, teams win championships. In a perfect world you will have a topnotch team comprised of outstanding individuals. In all instances, you need your people to operate as a cohesive team. Critical Factors is designed to integrate the performance of all departments and divisions within your company, breakup silos and, in the case of a merger or acquisition, even get disparate cultures to seamlessly work together.

The Critical Factors Management System

The Most Effective & Efficient Process for Systematic Execution of Any Business Strategy

There’s a big difference between a corporate performance monitoring system, a corporate management consultant and the Critical Factors Management System. The Critical Factors Management System puts YOU in control – it is a management system that you use to drive performance; not merely monitor it. Thus, you also benefit from what we’re not:

  • We’re NOT simply a monitoring system. Monitoring performance is absolutely essential to business success. You can buy an off the shelf solution or even simply use spreadsheets to monitor performance. Monitoring, however, is historical and only represents an element of a performance management system. It is good to know what your planned versus actual results are but it is all the more important to use that information to drive future performance.
  • We’re NOT the cheapest solution out there. Like most things in life, you get what you pay for. We don’t know of another solution that provides the results we deliver. We are not as cheap as an off the shelf performance monitoring system but, since we specifically work with you to create sustained improvement in profitability, we believe we are the most valuable solution.
  • We’re NOT a flavor of the month. We’ve designed the Critical Factors Management System to be completely customizable to the unique requirements of your company goals and strategy (Your PIP). It can be integrated into any business intelligence system or used on a stand-alone basis. Once implemented, you can execute through it, your management consultant can execute through it or you can retain us to execute through it. The Critical Factors Management System is designed to be the most effective system for executing ANY business strategy.

The Critical Factors Management System
Solves Your Management Challenges

Ready to Start Realizing Your Full Potential?

Implementing a performance management system could be the single most important action you can take today to increase productivity, optimize profitability and maximize valuation for your company. To schedule your implementation of the Critical Factors Management System, reserve the day and time that works best for you and your team. Our convenient scheduling system will provide a calendar of available dates and times. You will not be contacted other than by your request.

Schedule My Implementation

As part of our process to ensure the efficient and effective implementation of The Critical Factors Management System, we request all prospective clients to 1) Download and familiarize themselves with THE PIP Checklist, 2) Obtain and Read THE PIP Manual and 3) Take advantage of a FREE consultation prior to scheduling an implementation.